General

Is it necessary to have an account on CLORALS?

It is not necessary to have an account on CLORALS, although we advise you to create an account before you make any purchase. It will help us to send you promotional vouchers and gifts on occasions. We don’t share your personal details with anyone, we promise!

The product is not what I expected, the website shows a completely different image

Image quality and color can vary depending on screen resolution and colors. If you don’t like what you’ve received we will take it back, no questions asked. For your refund to be processed the product should be in unwashed, unworn condition with all the tags and labels intact.

Is my order confirmed?

Please check your email you will receive an order confirmation email if your order is confirmed. You can also check your order status in “My Orders” by signing in with your email address.

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